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TERMS AND CONDITIONS:
JANUARY 1, 2025 - APRIL 30, 2025

The hotel reserves the right to send a stop sale with 24 hours prior notice.

The above negotiated rates must be featured or sold packaged only, with one or more additional services.

The above Citymax RAK rates are not valid for UAE residents & Hotel reserves the right to charge the guest Best Available Rate upon check in.

A maximum of 02 people will be accommodated in a Standard room and child below 12 years sharing the same bed.

Please note that if the child is unable to share the bed with the booked parents, Citymax Hotels will not be liable for any compensation.

The above rates are valid for a maximum of 9 rooms/ night, 10 rooms and above are considered as a group and quoted separately under special groups contract and terms.

Check In time / Check out time

Check-in time 1400 hrs. / Check-out time 1200 hrs. (noon)

Meal Supplement Policy:

 Contracted Half Board option is applicable for dinner only and based on set menu / buffet.
 The rates quoted include breakfast daily in the City Café Restaurant.
 Adult meal Supplement is applicable per person per day.
 Child Meal Supplement:

0 – 4.99 years - Free of charge dining with parents.
5 – 11.99 years - 50% of adult rate
12 years and above - adult rate is applicable

Dubai - 10% service charge, 7% municipality fee, 5% VAT and subject to Tourism Dirham
Sharjah - 10% service charge, 5% VAT and 10% municipality fee Dirham.

TERMS AND CONDITIONS FOR 2025 - 2026

» MEAL INFORMATION:

• Contracted Half Board option is applicable for dinner only and based on set menu / buffet.
• The rates quoted include breakfast daily in the City Café Restaurant. 
• Adult meal Supplement is applicable per person per day.

Child Meal Supplement:

• 0 – 4.99 years - Free of charge dining with parents.
• 5 – 11.99 years - 50% of adult rate
• 12 years and above - adult rate is applicable.

Disclaimer:

Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.

You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort. 

» GENERAL POLICY:

• The above offer is inclusive of breakfast (child breakfast to be charged as per contract), VAT, service charge, municipality fee and exclusive of Tourism Dirham
• The above offer is applicable for FIT bookings (up to 9 rooms) and not applicable for groups.
• The above offer is valid for new bookings only. Rebooking and name change is not allowed.

• Minimum Length of Stay:

- Minimum stay of 3 (five) consecutive nights is applicable for stay period 29th December 2025 to 01st January 2026 at Citymax Business Bay.

• Check-in / Check-out Time:

No check in / out is allowed on 31 December 2025.

Harta