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It almost feels as though you can touch the city’s skyscrapers from the tranquillity of the 5-star Dukes The Palm, a Royal Hideaway Hotel. Located in the exclusive Palm Jumeirah area, the panoramic views of the sea and Dubai from this luxurious hotel with a private beach are the backdrop to a stay where elegance, exclusivity and British hospitality are second to none. The relaxing, breathtaking and welcoming surroundings make it the ideal place for spending time as a family.
 
 

 

TERMS AND CONDITIONS FOR 2024- 2025

Stay Period: 01.11.2024 - 31.10.2025
Market: All Market except UAE residence
 

» MEAL PLAN INFORMATIONS:

Please see the below meal plan options available in the hotel:
 
Buffet Breakfast
Breakfast will be served as buffet in Great British Restaurant
 
Half Board
• Breakfast will be served as buffet in Great British Restaurant 
• Half Board is dinner only and cannot be swapped to lunch.
• Half Board will be served as buffet dinner in all-day dining restaurant (Great British Restaurant) or as 3 course set-menu in Khyber (Indian Restaurant, subject to availability and only dinner).
• Half Board is food only and does not include any beverages or water.
• Guests will not be refunded for any unconsumed meals. Lunch or Dinner cannot be swapped from arrival to departure or accumulated.
• Half board cannot be booked for individual days only.
• Additional Gala Dinner Supplement applicable on 31 December 2024 on all meal plans booked (as per above charges).
 
Half Board Plus
• Breakfast will be served as buffet in Great British Restaurant  
• Half Board Plus will be served as buffet dinner + 2 beverages alcohol (house beer or house wine) / or non-alcohol during the meal per person
 
Full Board
• Breakfast will be served as buffet in Great British Restaurant  
• Full Board is set menu lunch in all-day dining restaurant (Great British Restaurant) and buffet dinner in all-day dining restaurant (Great British Restaurant) or as 3 course set-menu in Khyber (Indian Restaurant, subject to availability and only dinner).
• Full Board will be served as lunch and dinner.
• Full Board is food only and does not include any beverages or water.
• Guests will not be refunded for any unconsumed meals. Lunch or Dinner cannot be swapped from arrival to departure or accumulated.
• Full Board must be taken for the full duration of the stay and by all parties booked. Full Board cannot be booked for individual days only.
• Additional Gala Dinner Supplement applicable on 31 December 2024 on all meal plans booked (as per above charges).
 
Full Board Plus
• Breakfast will be served as buffet in Great British Restaurant
• Full Board Plus will be served as lunch + 2 beverages alcohol (house beer or house wine) / or non-alcohol during the meal per person and dinner + 2 beverages alcohol (house beer or house wine) / or non-alcohol during the meal per person.
• Guests will not be refunded for any unconsumed meals. Lunch or Dinner cannot be swapped from arrival to departure or accumulated
• Full Board Plus must be taken for the full duration of the stay and by all parties booked. Half board/Half Board Plus/Full Board/Full Board Plus cannot be booked
for individual days only
• Additional Gala Dinner Supplement applicable on 31 December 2024 on all meal plans booked (as per above charges).
Disclaimer :
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 
You will be provided with full details of your booked board programme on arrival at the hotel.
 
 

 

» GENERAL POLICIES

• The contracted rates are valid for FIT/individuals bookings only up to 9 rooms. 10 rooms & above reservations will be considered as group booking and rates will be provided on request.
• In the event of early departure or no show the total price of the reservation will be charged.
• Mandatory Gala Dinner Outdoor on 31 December 2024.
 
Festive Season period (24 December 2024 – 10 January 2025)
• No checkout on 31 December 2024, 1 January 2025
• For Clients/Guests staying through 31 December 2024, compulsory Gala Dinner charges (as above) to be applied.
• Minimum length of stay of 5 nights for arrivals between 28 December 2024 to 02 January 2025.
 
Child Policy
• A Baby cot can be provided in all room types at no extra charges, baby cot remains subject to availability. Due to different configuration of the rooms in some cases baby cot can only be placed in living
room of the unit (applies to rooms with consists of bedroom and living room).
• Children up to 11 y.o stay free on Bed & Breakfast basis on existing bedding, as per maximum occupancy.
• Children 06-11 years old - Charges apply on meal plan supplements (Half Board/Half Board Plus, Full Board/Full Board Plus)
• Child 12y.o and above considered as adult (third adult supplement will apply)
 
Kids Club
At Dukes The Palm, a Royal Hideaway Hotel, our little guests, and parents, are in for a treat! Making your holiday special for the whole family, Kids Club has a host of delightful activities for your little ones.
Tailored to two age groups, Kids Club offers diligent and caring supervision by our in-house playmakers. For infants and babies up to the age of 4, parental/guardian supervision is required always, and inhouse
playmakers will look after children aged 5-12 without parental/guardian supervision
• Kids club is open from 10am - 6pm daily
• Kids club is accessible for children from 0 years to 12 years of age
• Kids under 4 years old must be accompanied by a parent/guardian or babysitter always
• Activities, prices, timings are subject to change without prior notice
 
Room bedding configurations, descriptions and benefits
Please contact your respective Travco reservation.
 

TERMS AND CONDITIONS FOR 2025- 2026

Stay Dates: 01/11/2025 - 31/10/2026
Valid for All markets except UAE residence.
 

» MEAL INFORMATION:

• Please see the below meal plan options available in the hotel:

Half Board
Half Board (dinner).

Half Board Plus
Half Board Plus (dinner + 2 house beverages)

Full board
Full Board Board (lunch & dinner)

Full Board Plus
Full Board Plus (lunch + 2 house beverages & dinner + 2 house beverages)

T&C and Dining Options:

Half Board

• Half Board is dinner only and cannot be swapped to lunch
• Half Board will be served as buffet dinner in all-day dining restaurant (Great British Restaurant) or as 3 course set-menu in Khyber (Indian Restaurant, only dinner) only
• Half Board/Full Board is food only and does not include any beverages or water
• Full Board is set menu lunch in all-day dining restaurant (Great British Restaurant) and buffet dinner in all-day dining restaurant (Great British Restaurant) or as 3 course set-menu in Khyber (Indian Restaurant, only dinner) only
• Guests will not be refunded for any unconsumed meals. Lunch or Dinner cannot be swapped from arrival to departure or accumulated
• Half board/Half Board Plus/Full Board/Full Board Plus must be taken for the full duration of the stay and by all parties booked. Half board/Half Board Plus/Full Board/Full Board Plus cannot be booked for individual days only
• Additional Gala Dinner Supplement applicable on 31 December 2025 on all meal plans booked (as per above charges).
 
Festive Season 2026
New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner

KIDS CLUB

At Dukes The Palm, a Royal Hideaway Hotel, our little guests, and parents, are in for a treat! Making your holiday special for the whole family, Kids Club has a host of delightful activities for your little ones. Tailored to two age groups, Kids Club offers diligent and caring supervision by our in-house playmakers. For infants and babies up to the age of 4, parental/guardian supervision is required always, and in[1]house playmakers will look after children aged 5-12 without parental/guardian supervision.

Kids club is open from 10am - 6pm daily

Kids club is accessible for children from 0 years to 12 years of age
Kids under 4 years old must be accompanied by a parent/guardian or babysitter always
Activities, prices, timings are subject to change without prior notice
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
You will be provided with full details of your booked board programme on arrival at the hotel. The

Harta

 

MARSIGLI MONTAN TURISM SRL | CUI RO31516703 | J11/206/2013 | Licenta turism nr: 1826/ 06.05.2019 | Brevet turism nr: 21374/ 17.07.2012 – BALAN LIVIA MARIA | M.D.R.T - 0800.86.82.82 | A.N.P.C. - www.anpc.gov.ro

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